1. NET Framework Error: Update the Application

Download and install the latest .NET Framework package for your operating system.

Download from Microsoft

2. Using Google's DNS for Connection Issues

Google Public DNS is a free solution that can be used on Windows PCs or macOS to improve your internet experience. DNS (Domain Name System) is the bridge that is responsible for translating website IPs into user-friendly addresses.

This service is provided by internet service providers, but the servers are not always good and can fail and prevent access to websites or cause slowness. The solution, in this case, is to use a reliable alternative such as Google Public DNS.

Step 1: Open Network Settings

1. Locate the network icon in the bottom-right corner of your taskbar (near the clock).

2. Right-click the icon and select "Network and Internet settings" from the menu.

Step 2: Navigate to the Wi-Fi or Ethernet Settings

1. In the Network & Internet settings:

- If you are connected via Wi-Fi, select the "Wi-Fi" option.

- If you are connected via Ethernet, select "Ethernet".

2. Click on the active network connection (e.g., Internet134 under Wi-Fi).

Step 3: Access DNS Settings

1. Scroll down to the DNS server assignment section.

2. Click the Edit button.

Step 4: Change DNS Settings to Manual

1. In the Edit DNS Settings dialog box, switch from Automatic (DHCP) to Manual.

2. Turn on the toggle for IPv4.

Step 5: Enter Google DNS Values

1. After enabling IPv4, input the following values:

8.8.8.8 and 8.8.4.4.

2. Leave DNS over HTTPS as "Off" unless required otherwise.

3. Click Save to apply the changes.

Step 6: Verify the Changes

1. Go back to the main network settings page.

2. Under the network details, verify that the DNS server assignment is now set to:

- Preferred DNS: 8.8.8.8
- Alternate DNS: 8.8.4.4.

That's it! You've successfully configured Google DNS for your connection.

3. Limited Resolution Options in the Launcher

• Check if the video drivers are installed and updated, I recommend installing the Driver Booster program to check and update automatically.

• If you have sufficient technical knowledge, I recommend visiting your video card website (AMD or NVIDIA) and manually updating the driver.

Microsoft DirectX
GeForce Graphic Card
Radeon Graphic Card
Intel Graphic Card
Matrox Graphic Card
SiS Graphic Card

4. Gray Launcher Issues

Problem Image:

Step 1: Check the connection routes of your internet service (call the provider's support and ask about it)

Step 2: If the provider is unable to inform/resolve the problem, then we recommend using a VPN service to get around the situation until your internet provider can identify and correct the routing problems.

• Option 1 (free): TunnelBear VPN (Free)
• Option 2 (paid): Exitlag VPN (Paid)
• Option 3 (paid): NoPing VPN (Paid)